• When will I get my order? Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
    ● USA: 3–4 business days
    ● Europe: 6–8 business days
    ● Australia: 2–14 business days
    ● Japan: 4–8 business days
    ● International: 10–20 business days

  • You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [insert your support email here].

  • Before getting in touch with us, please help us out by doing the following:

    ● Check your shipping confirmation email for any mistakes in the delivery address
    ● Ask your local post office if they have your package
    ● Stop by your neighbors in case the courier left the package with them

    If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at [insert your support email here] with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

  • We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at create@savidgeco.com!

  • Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at create@savidgeco.com with photos of wrong/damaged items and we’ll sort that out for you.

Shopping FAQ